US Robotics 56K USB MODEM - Instructions d'exploitation télécharger pdf (Page 94)

TROUBLESHOOTING AND ONLINE HELP RESOURCES

PROBLEM:

The computer or software will not

recognize the modem.

Diagnosis:

If you are using an external modem, the

modem might not be turned on.

Possible Solution:

Make sure the modem is turned on. The

power switch is on top of external modems.

The CS light on the front panel should be lit.

(An internal modem should turn on

automatically when the computer is turned

on.)

Diagnosis:

You may not be entering modem commands

in the proper manner.

Possible Solution:

Type in all upper case (AT) or lower case

(at).

Diagnosis:

If you are using an external modem, the

COM port may not be enabled.

Possible Solution:

Refer to your computer’s manual for

information concerning enabling COM ports

(usually involves altering the bios settings,

motherboard jumpers, and the operating

system).

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US Robotics 56K USB MODEM - Instructions d'exploitation Page 94